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Legal

Privacy Policy

Last updated: 30 August 2026

1. Who we are

Whisper CRM is a UAE-based business software provider. This privacy policy covers whispercrm.io and the Whisper CRM application.

2. Information we collect

  • Account information: name, business name, email address, and phone number.
  • Customer data: information our clients store in the CRM about their own customers.
  • Integration credentials: when a customer connects a third-party platform such as TikTok, we receive and store an access token and the identifiers of the accounts they select (for example, advertiser account ID and name).

3. How we use connected platform data

Select a platform below to see exactly what we receive, store, and do with its data.

How we use TikTok data

When a customer connects their TikTok for Business account, we store only the OAuth access token and the selected advertiser account ID and name. We use these solely to perform the actions the customer requests inside Whisper CRM — creating and managing their campaigns, ad groups, and ads, uploading their creative assets, and showing them the status and performance of their own advertising.

We do not collect TikTok user profiles or data about TikTok end users. We do not sell, rent, share, or transfer TikTok data to any third party, and we do not use it for advertising of our own, profiling, or any purpose other than serving the customer who authorized the connection.

Customers can disconnect TikTok at any time inside Whisper CRM, which deactivates the stored token. They may also revoke access from TikTok's own settings.

5. How we store and protect data

Data is stored on secured cloud infrastructure (Microsoft Azure). Access tokens are stored securely and are never exposed in the browser. Access is limited to what is needed to operate the service.

6. Data sharing

We share data only with the platforms the customer explicitly connects — such as TikTok and Google Ads / YouTube — to carry out their instructions, with our cloud infrastructure providers, and where required by law. We never sell personal data.

7. Data retention

Integration tokens (including TikTok and Google Ads / YouTube tokens) are kept only while the connection is active. Account data is kept while the subscription is active and is deleted or anonymized after termination upon request.

8. Your rights

You have the right to access, correct, delete, and withdraw consent for your data. To exercise these rights, contact us at privacy@whispercrm.io.

9. Cookies

We use basic session and preference cookies to operate the site and application. We do not use third-party advertising cookies on the site.

10. Changes to this policy

We may update this policy from time to time. Updates will be posted on this page with a new "Last updated" date.

11. Contact

For privacy-related questions, please contact us at privacy@whispercrm.io.