Legal
Last updated: 30 August 2026
Whisper CRM is a software platform that helps businesses manage customer conversations, marketing, social media, and advertising from one place.
Customers register a business account and are responsible for keeping their login credentials secure. Customers are also responsible for all activity that occurs under their account. If you suspect unauthorized access, you must notify us immediately.
Whisper CRM connects to third-party platforms (including TikTok, Meta/Facebook, WhatsApp Business, and Google Ads / YouTube) only when the customer explicitly authorizes the connection through that platform's official login and consent flow. Use of each platform through Whisper CRM is also governed by that platform's own terms — for TikTok, this includes the TikTok Commercial Terms of Service and Advertising Policies. Customers must have the rights to the accounts they connect. A connection can be revoked at any time from within Whisper CRM or from the platform's own settings.
Google Ads and YouTube. Whisper CRM lets customers connect their own Google Ads account through Google's official sign-in and consent flow, and create and manage advertising campaigns that serve on YouTube and other Google surfaces. Use of these features is also governed by the Google Ads Terms of Service and Google's advertising policies. Ads reference videos hosted on the customer's own YouTube channel; the customer is responsible for having the rights to those videos and for their content complying with YouTube's Community Guidelines and Google's advertising policies. Campaigns run on the customer's own Google Ads account and budget. A customer may disconnect their Google account at any time from within Whisper CRM or from their Google account permissions page.
Campaigns, ad groups, and ads created through Whisper CRM run on the customer's own advertiser account and budget. The customer is responsible for ensuring that ad content complies with the platform's advertising policies and applicable law. Whisper CRM does not guarantee ad approval or performance.
Customers retain ownership of content (including images, videos, and text) that they upload. They grant Whisper CRM the limited right to store and transmit that content to the platforms they direct it to, solely in order to operate the service.
Customers may not use Whisper CRM for unlawful, misleading, or infringing content, or to attempt to breach, interfere with, or overload the service.
Access to Whisper CRM is provided under the customer's subscription plan. Fees are as agreed at purchase and billed according to the selected plan and payment terms.
The service is provided on an 'as is' and 'as available' basis. To the extent permitted by law, Whisper CRM's liability is limited to the fees paid by the customer in the twelve months preceding the claim.
Either party may terminate the agreement in accordance with the customer's subscription terms. On termination, platform connections are deactivated and access to the service may be suspended.
These terms are governed by the laws of the United Arab Emirates.
For questions about these terms, please contact us at legal@whispercrm.io.
